How to use Media gateways

Shows MediaGW capacity, codec/transcoding, RTP endpoints, packet loss and alarms.

What this section is for

Shows MediaGW capacity, codec/transcoding, RTP endpoints, packet loss and alarms.

Before you start

You need access to IAM.Comm, the correct tenant/workspace and permission to read this data. Prepare a non-sensitive example value such as mediagw-prod-01.

Buttons and forms

ControlWhat it does
NodePerforms the action named in the interface. Review the resulting state or message before continuing.
PeriodPerforms the action named in the interface. Review the resulting state or message before continuing.
RefreshReloads data from the server and keeps the current page context.
View alarmOpens the selected record and its available evidence or configuration.

Primary path in the interface

  1. Open the application link above and sign in with the least-privileged role required for this section.
  2. Select the intended tenant or workspace. Do not continue while the header shows a different tenant.
  3. In the navigation, click Media gateways. The expected address is https://app.iamcomm.ru/media.
  4. Click Refresh. Enter the documented safe values: mediagw-prod-01. Do not paste a production secret into a free-text field.
  5. Review every field before the final Save, Run, Publish or Confirm action. If a preview or validation control exists, run it first.
  6. Review the validation message or changed row. The result must match this purpose: Shows MediaGW capacity, codec/transcoding, RTP endpoints, packet loss and alarms.
  7. Only then continue to the next dependent section. Copy the request/correlation ID when the interface shows one.
  1. Open the deep link https://app.iamcomm.ru/media instead of navigating through the sidebar.
  2. Confirm the tenant/workspace after the page loads; a deep link must not silently switch scope.
  3. Before automating the API path, run this product-specific read-only or validation command. It proves reachability but does not bypass application permissions:
curl --fail --silent --show-error https://app.iamcomm.ru/healthz

How to verify the result

The gateway is healthy, capacity is below threshold and RTP statistics belong to the selected node.

If it did not work

SymptomWhat to do
401 / sign-in screenSign in again, then return to this page. Do not put a session token in a URL.
403Check the selected tenant and request the documented role; retrying with the same role will not help.
404Verify the exact path and whether the feature is enabled in this environment.
409Search for an object named mediagw-prod-01; continue with it or choose a unique name.
422 / validation errorCorrect only the highlighted fields. Keep identifiers lowercase unless the form explicitly allows otherwise.
429Wait for the displayed retry interval or reduce the request scope; do not start parallel retries.
5xx / timeoutRefresh once after the server has recovered; do not repeat a destructive action while its result is unknown. Save the correlation ID and timestamp for support.